Frequently Asked Questions
What precautions are you taking for Covid?
Rhody Rambles is following guidelines set forth by the state of Rhode Island. After May 7th, masks are not required outdoors unless within 3 feet of other people. In addition, all tours are offered as private tours, so only people you know will be in your group.
Are your tours accessible for all?
If you are interested in the tour(s) but are concerned by a traditional walking tour format, please reach out to us. We are happy to customize the tour to your needs, whatever they may be. We strive to be inclusive to everyone.
Can I cancel my booking?
Due to Covid, we are offering easy rescheduling of tours and in the event you need to cancel your booking, we completely understand.
Will tours be cancelled due to bad weather?
Tours will operate as long as it is safe to do so; rain, shine, or flurries. If there are weather conditions that are unsafe (snowstorm, ice, flooding etc.) the tour will be rescheduled.
What should I wear and bring with me?
First and foremost, dress for comfort. Wear comfortable walking shoes- sidewalks/streets are often uneven surfaces. It is also recommended to bring some water with you, particularly on hot days. You're welcome to bring snacks along on walking tours if you'd like.
Are gratuities included?
Gratuities for the tour guide are not included in the tour price, they are never expected but always appreciated.
What forms of payment do you accept?
Credit Cards, Cash, Venmo, Apple Pay and Checks are accepted for booking payments and if you wish to extend a gratuity.
When is payment due?
Because of our current no-hassle cancellation policy, payment is not due until the tour is delivered, with the exception of customized tours.